Orders and Shipping

Shipping policy

Monopole always takes care of shipments to guarantee you maximum satisfaction.

Free shipping for orders over €119. For purchases of less than €10.90 shipping costs only.

Guaranteed shipping
Deliveries only with Express Courier using safe packaging. All shipments are guaranteed and your bottles will be delivered directly to your home in complete safety.

Delivery times
Generally, delivery is made within 48 working hours from the time of shipment. The times are not binding but only indicative and always refer to working days.
Deliveries are made every day, except Saturday and Sunday, via BRT courier.

Orders are processed and shipped the same day they are received if placed before 9:00 am. Orders placed after 9:00 am will be processed and shipped the next business day.

If you do not receive your package within the expected delivery times or for any reports you can contact us by email by writing to info@monopole.it and we will resolve any problem as quickly as possible.

Track your shipment
As soon as your bottles are shipped you will receive an email containing the code (tracking) with which you can check where your package is and know when it will be delivered to you.

Difficult areas
Delivery to smaller islands and difficult areas is not guaranteed, Monopole reserves the right to cancel the order and return the entire amount paid.

Contact form