Users who use the Services offered by www.monopole.it (hereinafter referred to as the "site") declare that they know and accept these general contract conditions.

Owner of www.monopole.it and related services is La Sala del Vino di Noemi Sala Via Tirone 5, 20134, Milan, VAT number 10405070961

User-provided content

Users are responsible for their own content and that of third parties that they share on the site, by uploading it, inserting content or by any other means. Users indemnify the Owner from any liability in relation to the illicit dissemination of third-party content or the use of the site in ways that are contrary to the law.

The Owner does not carry out any type of moderation of the contents published by the User or by third parties, but undertakes to intervene in response to reports from Users or orders given by public authorities in relation to contents deemed offensive or illicit.

Rights on content provided by users

The only rights granted to the Owner in relation to the contents provided by the Users are those necessary for the operation and maintenance of the site.

Content provided by third parties

The Owner does not carry out any preventive moderation on the contents or links provided by third parties. The Owner is not responsible for such contents and their accessibility.

Registration

In order to use the Services or part of them, Users must register by providing, in a truthful and complete manner, all the data requested in the relevant registration form and fully accept the privacy policy and these general conditions. The User has the responsibility to safeguard and maintain confidentiality of his/her access credentials.

Purchase procedure

Each order sent constitutes an offer to purchase the products. Orders are subject to availability and discretionary acceptance by the Owner.

The User must select the products and check out, after having carefully checked and possibly modified the information contained in the order summary. The order is placed by confirming the order and is subject to payment of the price, taxes and shipping and payment costs indicated in the order summary form.

The Order Processing Receipt does not constitute acceptance of the order. The conclusion of the contract occurs when the Order Confirmation is sent by the Owner to the email address provided by the User. The Owner reserves the right not to confirm an order by communicating to the User within 30 days of purchase, to the email address associated with his purchase, the possible unavailability of one or more of the products purchased. In this case, the Owner will refund the price and shipping costs incurred by the User.

Product Availability

Prices, descriptions or availability of products are subject to change without notice. The photos inserted are indicative and do not constitute a guarantee of the quality of the products.

Execution of the Order

The Order is executed within the terms specified on the summary page and in the Order Confirmation email, subject to the availability of the product ordered.

The Owner cannot be held responsible for damages suffered by the User due to delays in delivery that are not dependent on circumstances foreseeable by the parties at the time of sending the Order Confirmation.

Delivery

Deliveries are made during normal working hours to the address indicated by the User and according to the methods specified in the order summary.

Upon delivery, the User must verify the contents of the delivery and report any anomalies via email info@monopole.it

In case of failure to collect within the deadline established by the carrier, the products will be returned to the Owner, who will refund the price of the products but not the shipping cost. The Owner cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the compilation of the purchase order by the User, for any damage that may occur to the Products after delivery to the carrier or for delays in delivery attributable to the latter.

Payment Methods

The site uses third-party tools for payment processing and does not in any way come into contact with payment data - such as credit card data - provided

Warranty

The User who purchases as a consumer has the right to a guarantee on the products and services purchased within 24 months of purchase and under the conditions established by law, provided that the Owner is notified of the defects found, with the same methods provided for withdrawal, within 2 months of their discovery.

To exercise the right of guarantee, the User is required to return the product following the instructions indicated in the appropriate section of the site or, in the absence of these, by contacting the Owner.

The Service is provided by the Owner “as is”, without any express or implied guarantee for its accuracy or availability.

Service Interruption

The Owner reserves the right to add, remove features or functionality or suspend or interrupt the provision of the Service altogether, either temporarily or permanently. In the event of permanent interruption, the Owner will act as possible to allow Users to withdraw their information hosted by the Owner.

Reselling the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any portion of monopole.it and its Services without the express permission of the Owner, granted directly or through a specific resale program.

Indemnity

The User undertakes to indemnify the Owner (as well as any companies controlled or affiliated by the same, its representatives, directors, agents, licensees, partners and employees), from any obligation or liability, including any legal costs incurred to defend itself in court, which may arise in response to damages caused to other Users or third parties, in relation to the content uploaded online, to the violation of the terms of the law or the terms of these conditions of service.

Unauthorized use

The Service shall be used in accordance with the Terms.

Users may not:

• reverse engineer, decompile, disassemble, modify, or create derivative works based on monopole.it or any portion of it;

• circumvent any computer systems used by monopole.it or its licensors to protect the content accessible through it;

• copy, store, modify, change, prepare derivative works or alter in any way any of the content provided by monopole.it;

• use any robot, spider, site search/retrieval application, or other manual or automatic device, process or means to access, retrieve, scrape, or index any portion of monopole.it or any Content;

• rent, license or sublicense monopole.it;

• defame, abuse, harass, stalk, threaten or otherwise violate the rights (such as rights of privacy and publicity) of others;

• disseminate or publish any illegal, obscene, illegitimate, defamatory or inappropriate content;

• use monopole.it in any other improper manner that violates these Terms.

Account Deletion and Closing of User Accounts

Registered Users may deactivate their accounts, request their cancellation or stop using the Service at any time, through the site interface or by contacting us directly via info@monopole.it

The Owner, in case of violation of these Terms, reserves the right to suspend or close the User's account at any time and without notice.

Privacy Policy

For information on the use of personal data, Users must refer to the privacy policy of www.monopole.it

Intellectual Property Rights

All trademarks owned by monopole.it, figurative or nominal, and all other signs, trade names, service marks, word marks, commercial names, illustrations, images, logos reproduced on the Site are and remain the exclusive property of the Owner or its licensees and are protected by the laws in force on trademarks and by related international treaties.

Age requirements

Users declare that they are of legal age according to the legislation applicable to them. The User who makes the purchase through the site, furthermore, declares and guarantees that the person who will receive the shipment of the purchased products is of legal age according to the legislation applicable to the latter.

Limitations of liability

The Owner, within the limits of applicable law, is liable for damages of a contractual and extra-contractual nature to Users or third parties only when these constitute an immediate and direct consequence, due to willful misconduct or gross negligence, of the activity of www.monopole.it.

The User expressly exonerates and releases the Owner from any liability, to the extent permitted by applicable law, in relation to any damages or claims of any kind and nature of its own and/or of third parties including direct, indirect, punitive, incidental, special damages, damages resulting from lost profits, lost revenues, loss of data or replacement costs arising from or in any way connected with this agreement.

Changes to these Terms

The Owner reserves the right to make changes to the Terms at any time, giving notice to the User by publishing them on the site.

The User who continues to use the site after the publication of the changes accepts the new Terms without reservation.

Communications

All communications relating to the Site must be sent using the contact information set forth in the Agreement.

Ineffectiveness and partial nullity

If any provision of the Terms is held to be void, invalid or unenforceable, that provision will be deleted and the remaining provisions will not be affected and will remain in full force and effect.

Applicable law and competent court

These Terms and all disputes regarding the execution, interpretation and validity of this contract are subject to the law, the jurisdiction of the State and the exclusive jurisdiction of the court of the place where the Owner is based. The exclusive jurisdiction of the consumer is an exception, if the law so provides.

Online dispute resolution for consumers

The consumer resident in Europe must be aware of the fact that the European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve in a non-judicial manner any dispute relating to and/or arising from contracts for the sale of goods and services stipulated online. Consequently, if you are a European consumer, you can use this platform for the resolution of any dispute arising from the online contract stipulated with the Owner.

The Owner is available to answer any questions sent via email to the email address info@monopole.it

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